Delivery Policy for Humaira Khan

At Humaira Khan, we are committed to delivering your orders in a timely and secure manner. Please read our delivery policy to understand how we process, ship, and deliver your orders.

Order Processing

Order Confirmation: Once your order is placed, you will receive an email or SMS confirmation with your order details.

Processing Time: Orders are processed within 1–2 business days after confirmation. For custom or made-to-order products, processing time may take longer, which will be communicated during checkout.

Delivery Locations

Inside Dhaka City: Orders are typically delivered within 1–3 business days.

Outside Dhaka City: Orders are delivered within 3–7 business days, depending on the courier service and location.

International Delivery: Currently, we do not offer international shipping.

Delivery Charges

Dhaka City: Flat-rate delivery charge of [insert amount].

Outside Dhaka: Delivery charges may vary based on the location and will be calculated during checkout.

Delivery Methods

We partner with reliable courier services to ensure prompt and safe delivery of your products.
For urgent orders within Dhaka, express delivery options may be available upon request at an additional cost.

Tracking Your Order

Once your order is dispatched, you will receive a tracking number via email or SMS to monitor the delivery status.
You can track your order through the courier service’s website or by contacting our customer support team.

Failed Deliveries

If delivery is attempted but unsuccessful due to incorrect address or unavailability of the recipient: We will attempt a second delivery.
Additional charges may apply for re-delivery.

Orders not received within 7 days of the first attempt will be canceled, and refunds will not be applicable.

Special Instructions

If you have specific delivery requirements (e.g., delivery timing, alternative drop-off points), please mention them while placing the order.
We will do our best to accommodate these requests but cannot guarantee fulfillment in all cases.

Damage or Missing Items

If your order arrives damaged or incomplete:
Contact us immediately at +800 1823112084 with photos of the package and product(s).
We will investigate the issue and provide a replacement or refund as per our refund policy.

Contact Us for Delivery Queries

If you have any questions or concerns about your delivery, please reach out to us:

Email: info@humairakhan.com.bd
Phone: +800 1823112084
Address: House 100, Road 13C, Block E, Banani, Dhaka
We value your trust and aim to provide a seamless delivery experience. Thank you for choosing Humaira Khan!